#002 CASE STUDY
TITLE : Hero / Villain Health Policy
This post is a short account of one the earliest commissions of THE ADV_ in the private sector. Prior to the interaction of our Empathy Axis as our primary facilitation tool, the civil servants around this table were truly stretched in to expose the vulnerabilities in the agendas in our condensed session.
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+ THE INVITATION
On 21st September 2016, THE ADV_ was invited to Chatham House to stress test two West-African Healthcare policies - developed with a multi-organisation network for implementation; including World Health Organisation (W.H.O), World Economic Forum (WEF), National Health Service (NHS), the Military of Ghana as well as Nigerian politicians of which one policy was authored.
+ The Challenge
With a small working group of corporate and (Non-Governmental Organisations) NGO individuals, the approach to these policies was effectively systematic and logically developed based on facts and data. The challenge we faced was how to encourage these extremely technically and politically educated individuals to abandon their knowledge and engage through the mentality of indigenous locals, their media outlets and established practitioners in healthcare.
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+ THE Objective
The aim is to enter these two healthcare policies into THE ADV_ test space to question what form of healthcare service is representative of West African responses to individual ill-health logistically and re/affirm the appropriate infrastructure or deployment of treatment and diagnosis that is complementary to the settlement, villages and city transportation.
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+ prescribed scenarios & why
The practice of healthcare is often underestimated as a sensitive relationship between logistics and trust not just between patient and practitioner but patient and system - complicated when history is not favourable with external partners. In this case, we prescribed the following scenarios to unearth insight to forecast upcoming perspectives on these emerging multi-organisational policies.
> [ Vantage Point ] — Representation / Influence / Reliability
> [ State Affairs ] — Nationalism / Individual Aspirations / Duty
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+ OUR FINDINGS
> The standardisation of homoeopathic procedures/treatments as a preventative course of treatment to focus local healthcare providers officially.
> Overloaded central hospitals and staff with the influx of ill patients - could a staged approach be built from citizens’ local environment and then be escalated in severity in conjunction with location?
Our one-off session ended exposing the key vulnerabilities - but in a positive mindset where the authors of each policy willingly and voluntarily opted to revisit and remedy their approach to what the most damning criticism would emerge against their work before they were even implemented.
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+ read more
LINK : Vantage Point
LINK : State Affairs
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